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Frequently Asked Questions

Which service you use for shipping?

We use “TCS or Pak Post Courier Service” for shipping.

How Long Will it Take To Get My Package?

We deliver in 3 to 5 working days after confirmation call.

Is ordering online secure?

Yes. We take the utmost care with the information that you provide us when placing an order on our website (or through any other means).All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies.  If you have further questions about the security of ordering online from the GHRPE.com, please feel free to Contact us.

Do I Need A Account To Place Order?

Nope, you don’t need to have an account to place an order with GHRPE.com. You can simply shop, add items to the cart, and check out.  When you place your order, you can provide an email address for order confirmations so you can track your order.

How to order an out of stock product?

You can pre-order any product that is out of stock by contacting us through call or email.

What is your Return, Refund and Warranty policies?

visit the “Return Policy” “Refund Policy”“Warranty Policy” from here.

How Do I Track My Order?

Placing an order is easy. Simply follow these steps:

  1. Shop our website by browsing through our product range.
  2. Click on the image to access the individual item’s product page where you will be given information on sizing, color options, and availability.
  3. Add an item to your shopping Cart by clicking the ‘Add to Cart’ button on the product page.
  4. You can also select a product by clicking “Quick View” and “add to Cart” button.
  5. You can continue shopping. You can also view the items in your basket whilst you continue shopping, by clicking on the “Shopping Basket” option at the top of the homepage.
  6. Review the items you have chosen in your shopping bag. To delete an item from your shopping bag, click on the ‘cross’ icon.
  7. Please be advised that placing an item in your basket does not secure it for you and it can still be purchased by another customer. We, therefore, suggest that you complete your order as soon as possible.
  8. If entering a promotional (Coupon) code, please ensure you click ‘apply’ in order to activate the code.
  9. Complete your order by selecting “Checkout” and then follow the steps.

Should you need further assistance with placing an order? please contact our Customer Services Team on info@ghrpe.com, who would be happy to assist you.

SHOPPING CART

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